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Arizona State University

Emotional Intelligence

Arizona State University via Coursera

Overview

Whether you are an aspiring or established leader, emotional intelligence is critical in the workplace. In this course, you'll learn about the core human emotions, how to effectively read and respond to emotional situations, and applying emotional reasoning in professional settings. Complete with interactive exercise, job aids, and other resources, this course will prepare you to navigate challenging emotional situations with confidence.

Syllabus

  • Start Here
  • Perceiving emotions
  • Reasoning with emotions
  • Understanding emotions
  • Managing emotions

Taught by

CareerCatalyst

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