Expert Communication for Career Success

Overview

Class Central Tips

Upgrade your expert skills in interaction with colleagues: teamwork, collaborative problem solving, and conflict resolution. Enhance your interaction with superiors: building a relationship with your manager, influencing superiors, and becoming a leader. Boost your effective interaction with subordinates: building your own team, leadership and decision making, and organizing effective meetings. By the end of the course, you will be able to communicate effectively with colleagues and managers, and be prepared to communicate as a manager with your own team of employees.

But this is not all. I am glad to answer your individual questions. Please feel free to contact me by asking questions in the Discussion Forums. I aim to respond to 95% of questions within 24 hours.

Syllabus

Introduction
Module 1. Introduction

You will watch 3 lectures about working effectively in a team, solving problems collaboratively and resolving conflicts. The module also contains 1 introduction lecture. You will complete 4 assessments to check your learning. To expand your knowledge further, you will be provided with additional materials and optional assessments.

Module 2: Interaction with superiors

You will watch 3 lectures about building a relationship with your manager, influencing superiors, and becoming a leader. You will complete 4 assessments to check your learning. To expand your knowledge further, you will be provided with additional materials and optional assessments.

Module 3: Interaction with subordinates

You will watch 3 lectures about creating your own team, organizing effective meetings, and being a decisive leader. You will complete 5 assessments to check your learning. To expand your knowledge further, you will be provided with additional materials and optional assessments.