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Northeastern University

Healthcare Analytics Essentials

Northeastern University via Coursera


This course is best suited for individuals currently in the healthcare sector, as a provider, payer, or administrator. Individuals pursuing a career change to the healthcare sector may also be interested in this course. In this course, you will have an opportunity to examine topics related to data-driven decision making in healthcare. You will be asked to consider both the patient and provider perspective and their contributions to improving the quality of care provided. Through the readings, the application of the analytical tools, and the concepts and principles in this course, you will have a more comprehensive understanding of the complexity of healthcare delivery organizations and how they affect patient care delivery and ultimately patient medical outcomes. This course provides you the opportunity to: ~ Describe how healthcare business analytics fits into the data science and business disciplines ~ Identify key current issues in analytics and data science ~ Describe how business analytics integrates with business strategy


  • Overview of Statistics and Business Analytics
    • This course will help you to see how healthcare analytics fits into data science and business analytics. It will invite you to apply analytical thinking to understanding healthcare delivery, improving quality of patient care, and integrating analytics into the organization’s overall strategy.
  • Medical Outcomes Measurements
    • In this module, you will learn about the various aspects of healthcare outcomes and how you can choose the relevant and important ones. You will be introduced to the different types of measurements, the challenges of outcome measurement, and the importance of Patient-Reported Outcomes Measurements (PROMs). You will also learn about analyzing data, interpreting the results, and the challenges involved in collecting the data and using it to implement plans. 
  • Physician Performance Metrics
    • In this module, you will learn how to define quality of care, explain the components of evaluating physicians and discuss how formal performance measures, as well as surveys, are tracked and reported. The content covered in this module will provide a better understanding of the relationship between using business analytics to guide and influence both process and change management.
  • People and Organizations
    • In this module you will learn about physician burnout and its effects on patient care, the importance of the peer review panel process to ensuring quality care delivery, the characteristics and sustainability of high reliability organizations, and the role of business analytics to identify errors in high reliability organizations.

Taught by

Martin Kohn


4.4 rating at Coursera based on 18 ratings

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