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Microsoft

Azure Support Engineer for Connectivity Specialty

Microsoft via Microsoft Learn

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Overview

  • Module 1: Businesses rely on data for decision making, compliance, and for day-to-day operations. When systems fail for any reason, data backups must be reliable so that data can be recovered. This module covers some of the issues you may encounter when troubleshooting Azure backup and recovery. AZ720 AZ-720 az-720 networking

    By the end of this module, you'll be able to:

    • Troubleshoot Azure backup and recovery issues
    • Restart a failed backup
  • Module 2: Name resolution is the process of matching the name of a computer to its network address. This module looks at name resolution issues for public networks, private networks, and internal networks that connect to Azure. AZ720 AZ-720 az-720 networking

    By the end of this module, you will be able to:

    • Troubleshoot Azure internal name resolution issues
    • Troubleshoot public DNS issues
  • Module 3: Troubleshooting cloud and hybrid connectivity includes Microsoft ExpressRoute, Azure virtual networks, and Azure Virtual WAN. This module enables you to manage and troubleshoot different network configurations to support your organization’s needs. AZ720 AZ-720 az-720 networking

    By the end of this module, you'll be able to:

    • Troubleshoot ExpressRoute connectivity
    • Troubleshoot site to site VPNs
    • Troubleshoot point to site VPNs
    • Troubleshoot virtual network connectivity
    • Troubleshoot virtual WAN issues
  • Module 4: To benefit from Azure PaaS services, you must be able to troubleshoot connectivity issues quickly and effectively both from an on-premises user to an Azure PaaS service and between PaaS services. AZ720 AZ-720 az-720 networking

    By the end of this module, you will be able to:

    • Troubleshoot PaaS services
    • Troubleshoot PaaS integration issues
  • Module 5: Microsoft Azure has a sophisticated authentication and access control system to provide high security. Microsoft Entra authentication includes Self-service password reset, Multi-Factor Authentication, hybrid integration, and passwordless authentication. AZ720 AZ-720 az-720 networking

    By the end of this module, you will be able to:

    • Troubleshoot Microsoft Entra authentication
    • Troubleshoot hybrid authentication
    • Troubleshoot authorization issues
  • Module 6: Troubleshoot network issues revolving around WAF, NSG, Azure Firewall, latency within a virtual network. AZ720 AZ-720 az-720 networking

    By the end of this module, you will be able to:

    • Troubleshoot network security issues
    • Troubleshoot NSGs
    • Troubleshoot Azure Firewall
    • Troubleshoot latency issues within a virtual network
  • Module 7: Troubleshoot network issues revolving around routing and traffic control and load- balancing.AZ720 AZ-720 az-720 networking

    By the end of this module, you will be able to:

    • Troubleshoot routing and traffic control
    • Troubleshoot load-balancing issues
  • Module 8: Troubleshoot deployment, connectivity, and authorization issues with Azure Bastion and just in time access to Virtual Machines. AZ720 AZ-720 az-720 networking

    By the end of this module, you will be able to:

    • Choose between Azure Bastion or just in time VM access
    • Troubleshoot issues with Azure Bastion
    • Troubleshoot just in time VM access
  • Module 9: Network configuration and the use of Virtual Private Networks (VPNs) is integral to the success of collaborative working. In this module, we look at how to monitor and troubleshoot site-to-site and point-to-site VPNs. AZ720 AZ-720 az-720 networking

    By the end of this module, you are able to:

    • Troubleshoot site to site VPNs
    • Troubleshoot point to site VPNs

Syllabus

  • Module 1: Module 1: Troubleshoot business continuity with Microsoft Azure
    • Introduction
    • Troubleshoot backup issues with Microsoft Azure
    • Troubleshoot recovery issues with Microsoft Azure
    • Exercise: Troubleshoot business continuity issues
    • Knowledge check
    • Summary
  • Module 2: Module 2: Troubleshoot name resolution issues in Microsoft Azure
    • Introduction
    • Azure name resolution issues
    • Troubleshoot public DNS in Microsoft Azure
    • Troubleshoot name resolution issues
    • Exercise: Name resolution issues
    • Knowledge check
    • Summary
  • Module 3: Module 3: Troubleshoot cloud and hybrid connectivity in Microsoft Azure
    • Introduction
    • Set up a troubleshooting environment
    • Troubleshoot ExpressRoute connectivity
    • Troubleshoot virtual network connectivity in Microsoft Azure
    • Troubleshoot virtual WAN issues in Microsoft Azure
    • Exercise: Troubleshoot cloud and hybrid connectivity
    • Knowledge check
    • Summary
  • Module 4: Module 4: Troubleshoot platform-as-a-service issues in Microsoft Azure
    • Introduction
    • Troubleshoot Azure Storage
    • Troubleshoot Azure Private Link connectivity problems and firewalls for virtual machines
    • Troubleshoot Content Delivery Network issues with Microsoft Azure
    • Troubleshoot connections between virtual machines in Microsoft Azure
    • Troubleshoot integration of virtual machines with virtual networks in Microsoft Azure
    • Exercise: Troubleshoot virtual machine connection
    • Exercise: Resolve virtual machine connection
    • Knowledge check
    • Summary
  • Module 5: Module 5: Troubleshoot authentication and access control issues in Microsoft Azure
    • Introduction
    • Troubleshoot Microsoft Entra authentication
    • Troubleshoot hybrid authentication in Microsoft Azure
    • Troubleshoot authorization issues with Microsoft Azure
    • Demo: Troubleshoot authentication and access control issues
    • Knowledge check
    • Summary
  • Module 6: Module 6: Troubleshoot network security issues with Microsoft Azure
    • Introduction
    • Setup troubleshooting environment
    • Troubleshoot network security issues
    • Troubleshoot NSGs
    • Troubleshoot Azure Firewall
    • Troubleshoot latency issues within a virtual network
    • Exercise: Troubleshoot issue connecting virtual machine scale set
    • Exercise: Resolve issue connecting virtual machine scale set
    • Knowledge check
    • Summary and resources
  • Module 7: Module 7: Troubleshoot routing, traffic control and load balancing in Microsoft Azure
    • Introduction
    • Set up troubleshooting environment
    • Troubleshoot routing and traffic control
    • Troubleshoot load-balancing issues
    • Exercise: Troubleshoot routing, traffic control and load balancing issues
    • Exercise: Resolve issue with load balancer
    • Knowledge check
    • Summary
  • Module 8: Module 8: Troubleshoot connectivity issues with virtual machines in Microsoft Azure
    • Introduction
    • Choose between Azure Bastion or just in time virtual machine access
    • Troubleshoot issues with Azure Bastion
    • Troubleshoot issues with just in time virtual machine access
    • Exercise – Troubleshoot connectivity issues with Azure Bastion
    • Knowledge check
    • Summary
  • Module 9: Module 9: Troubleshoot VPN gateways in Microsoft Azure
    • Introduction
    • Troubleshoot site-to-site VPN gateways
    • Troubleshoot point-to-site VPN gateways
    • Exercise: Troubleshoot site-to-site VPN gateway connectivity
    • Exercise: Resolve site-to-site VPN gateway connection
    • Knowledge Check
    • Summary

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