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Microsoft

Get started with Microsoft Cloud for Financial Services

Microsoft via Microsoft Learn

Overview

  • Module 1: This module describes the overall capabilities that are included in Microsoft Cloud for Financial Services.
  • In this module, you will:

    • Learn about Microsoft Cloud for Financial Services.
    • Discover Cloud for Financial Services industry trends and prioritization of functional capabilities.
    • Explore the architecture of Cloud for Financial Services.
  • Module 2: Learn how to prepare an environment for Microsoft Cloud for Financial Services.
  • In this module, you will:

    • Learn which applications are required to deploy Microsoft Cloud for Financial Services.
    • Learn how to obtain trial licenses for all Microsoft Cloud for Financial Services required applications.
    • Learn how to set up a Microsoft Cloud for Financial Services training environment.
  • Module 3: This module describes the dedicated data model that is included in Microsoft Cloud for Financial Services.
  • In this module, you will:

    • Get an overview of Common Data Model.
    • Learn about the intricacies and layers of Cloud for Financial Services data model
    • Learn about the extensibility options in Cloud for Financial Services data model
  • Module 4: In this module, you will explore the Unified customer profile application. This application shows a 360-degree perspective of the customer, consolidated into a unified dashboard within Microsoft Cloud for Financial Services.
  • In this module, you will:

    • Explore the Unified customer profile data model.
    • Explore the Unified customer profile application.
    • Edit customer details in Unified customer profile.
    • Extend the Unified customer profile application.
  • Module 5: Learn about the customer onboarding process within Microsoft Cloud for Financial Services.
  • In this module, you will:

    • Set up the Retail Banking Sample Portal.
    • Extend the Loan Tracker application.
    • Embed the Loan Tracker app in Microsoft Teams.
    • Submit and approve a loan.
  • Module 6: Learn how to set up Collaboration Manager for Loans within Microsoft Cloud for Financial Services.
  • In this module, you'll:

    • Explore the Collaboration Toolkit data model.
    • Set up the Collaboration Manager for Loans settings.
    • Navigate the Collaboration Manager for Loans application.
    • Add controls from Loan Tracker.
  • Module 7: Learn about customer intelligence in Microsoft Cloud for Financial Services.
  • In this module, you'll:

    • Explore Customer Intelligence components
    • Understand the Retail Banking Churn model
    • Build a Retail Banking Churn model

Syllabus

  • Module 1: Microsoft Cloud for Financial Services overview
    • Introduction
    • Deliver differentiated experiences and empower employees
    • Combat financial crime
    • Security and compliance
    • Architecture
    • Check your knowledge
    • Summary
  • Module 2: Financial Services training environment preparation
    • Introduction
    • Set up a Microsoft 365 tenant
    • Obtain and deploy trial licenses
    • Deploy Microsoft Cloud for Financial Services
    • Check your knowledge
    • Summary
  • Module 3: Financial Services data model in Microsoft Cloud for Financial Services
    • Introduction
    • Common Data Model schema
    • Microsoft Cloud for Financial Services industry data model
    • Data model extensibility and known limitations
    • Check your knowledge
    • Summary
  • Module 4: Gain customer insight with Unified customer profile in Financial Services
    • Introduction
    • Exercise - Unified customer profile data model
    • Exercise - Explore the Unified customer profile application
    • Exercise - Edit details in Unified customer profile
    • Exercise - Extend Unified customer profile
    • Check your knowledge
    • Summary
  • Module 5: Customer onboarding in Microsoft Cloud for Financial Services
    • Introduction
    • Exercise - Set up the Retail Banking Portal
    • Exercise - Extend Loan Tracker
    • Exercise - Embed Loan Tracker in Microsoft Teams
    • Exercise - Submit and approve a loan
    • Check your knowledge
    • Summary
  • Module 6: Set up Collaboration Manager for Loans in Microsoft Cloud for Financial Services
    • Introduction
    • Explore the Collaboration Toolkit data model
    • Exercise - Set up Collaboration Manager for Loans settings
    • Explore Collaboration Manager for Loans
    • Add controls from Loan Tracker
    • Check your knowledge
    • Summary
  • Module 7: Customer Intelligence in Microsoft Cloud for Financial Services
    • Introduction
    • Set up and deploy Dynamics 365 Customer Insights components
    • Create Azure Components and build a data pipeline in Azure Data Factory
    • Configure the Retail Banking churn model in Dynamics 365 Customer Insights
    • Check your knowledge
    • Summary

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