- Module 1: Configure administrative roles in Microsoft 365
- Describe the key admin roles in Microsoft 365 and identify when they should be assigned to users
- Identify the key responsibilities of the Exchange Administrator role
- Identify the key responsibilities of the SharePoint Administrator role
- Identify the key responsibilities of the Modern Desktop Administrator role
- Identify the key responsibilities of the Security and Compliance Administrator role
- Identify the key responsibilities of the Teams Administrator role
- Delegate admin roles to partners
- Elevate privileges to access admin centers by using Azure AD Privileged Identity Management
- Module 2: Manage tenant health and services in Microsoft 365
- Monitor your organization's Microsoft 365 service health in the Microsoft 365 admin center
- Develop an incident response plan to deal with incidents that may occur with your Microsoft 365 service
- Request assistance from Microsoft to address technical, pre-sales, billing, and subscription support issues
- Module 3: Deploy Microsoft 365 Apps for enterprise
- Describe the Microsoft 365 Apps for enterprise functionality
- Configure the Readiness Toolkit
- Plan a deployment strategy for Microsoft 365 Apps for enterprise
- Complete a user-driven installation of Microsoft 365 Apps for enterprise
- Identify the mechanisms for managing centralized deployments of Microsoft 365 Apps for enterprise
- Deploy Microsoft 365 Apps for enterprise with the Office Deployment Toolkit
- Deploy Microsoft 365 Apps for enterprise using group policy
- Describe how to manage Microsoft 365 Apps for enterprise updates
- Determine which update channel and application method applies for your organization
- Module 4: Implement Office Telemetry
- Identify the five components of the Office Telemetry Dashboard
- Describe the typical deployment requirements and issues when deploying Office Telemetry
- Describe the types of data collected by the Office Telemetry Agent
- Install and configure Office Telemetry
- Module 5: Implement Microsoft Viva Insights (Workplace Analytics)
- Describe how Viva Insights (Workplace Analytics) can help organizations analyze sales productivity and manage effectiveness and space planning
- Describe how data protection is maintained in Workplace Analytics
- Describe how data privacy is maintained in Workplace Analytics
- Configure Workplace Analytics
By the end of this module, you will be able to:
By the end of this module, you will be able to:
By the end of this module, you will be able to:
By the end of this module, you will be able to:
By the end of this module, you will be able to:
