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The Open University

Exploring career mentoring and coaching

The Open University via OpenLearn

Overview

Have you ever considered mentoring or coaching in a career context – either as someone who would benefit from the career support they can offer, or someone who wants to become a mentor or coach? If you have, then this free course, Exploring career mentoring and coaching, will help you.It will explain what mentors and career coaches do and how a colleague or expert who can ask the right questions, challenge assumptions, and help an individual to find the best solutions for themselves, can make a significant difference in a wide range of situations and contexts.Working through this course will help you to: identify how a mentor or coach can support career development; understand the skills and characteristics of an effective mentor or coach; and find out how to become a mentor or coach when you feel ready to take on that role – whether now, or at some stage in your future career.TranscriptEnrolling on the course will give you the opportunity to earn an Open University digital badge. Badges are not accredited by The Open University but they're a great way to demonstrate your interest in the subject and commitment to your career, and to provide evidence of continuing professional development.Once you are signed in, you can manage your digital badges online from My OpenLearn. In addition, you can download and print your OpenLearn statement of participation  - which also displays your Open University badge.This course is accredited by the CPD Standards Office. It can be used to provide evidence of continuing professional development and on successful completion of the course you will be awarded 24 CPD points. Evidence of your CPD achievement is provided on the free Statement of Participation awarded on completion.Please tell us more about your Continuous Professional Development (CPD) and personal skill development!We would really appreciate a few minutes of your time to complete this survey and tell us about yourself and your experiences of CPD and lifelong learning.The Open University is working in collaboration with the CPD Standards Office in a national study to understand more about individual professionals' experiences, perceptions and practice for adult skill development. Find out more here cpdstandards.com/research.By participating in this high profile research, you will be contributing to scientific knowledge about adult skill development and how we can develop successful future careers. Participation is confidential, voluntary and we will not pass on your details to others.

Syllabus

  • Introduction and guidance
  • Introduction and guidance
  • What is a badged course?
  • How to get a badge
  • Acknowledgements
  • Week1Week 1: Where am I starting from?
  • Introduction
  • 1 Definitions
  • 1.1 Defining mentoring
  • 1.2 Defining coaching
  • 1.3 Defining career coaching
  • 2 Are mentoring and coaching different or the same?
  • 2.1 Differences and similarities
  • 3 Reviewing my own experience
  • 4 Making time for this course
  • 5 This week’s quiz
  • 6 Summary
  • References
  • Acknowledgements
  • Week2Week 2: Knowing myself
  • Introduction
  • 1 What is self-awareness?
  • 1.1 Increasing my self-awareness
  • 2 Telling my story
  • 2.1 Telling my career story
  • 2.2 Broader prompts
  • 3 Visualising my future self
  • 4 What might get in my way?
  • 5 This week’s quiz
  • 6 Summary
  • References
  • Acknowledgements
  • Week3Week 3: Key skills
  • Introduction
  • 1 What makes a good mentor or coach?
  • 1.1 What makes a good mentor?
  • 1.2 What makes a good coach?
  • 2 Building rapport and trust
  • 2.1 Focusing on empathy
  • 3 Listening and questioning
  • 3.1 Listening
  • 3.2 Questioning
  • 4 When mentoring or coaching don’t work
  • 4.1 Characteristics and issues
  • 5 This week’s quiz
  • 6 Summary
  • References
  • Acknowledgements
  • Week4Week 4: Understanding mentoring
  • Introduction
  • 1 A brief history of mentoring
  • 2 What can mentoring do?
  • 3 The mentoring process
  • 4 Who benefits from mentoring?
  • 5 Mentoring misconceptions
  • 6 This week’s quiz
  • 7 Summary
  • References
  • Acknowledgements
  • Week5Week 5: How can mentoring help me?
  • Introduction
  • 1 Setting goals and objectives
  • 2 Using models and frameworks
  • 2.1 The 5 C Model
  • 2.2 The G-STAR model
  • 3 Finding the right mentor
  • 4 Becoming a mentor
  • 4.1 Building your mentoring skills
  • 5 This week’s quiz
  • 6 Summary
  • References
  • Further reading
  • Acknowledgements
  • Week6Week 6: Understanding career coaching
  • Introduction
  • 1 A brief history of coaching
  • 2 What can coaching do?
  • 3 Why coaching works
  • 4 Coaching misconceptions
  • 5 This week’s quiz
  • 6 Summary
  • References
  • Acknowledgements
  • Week7Week 7: How can career coaching help me?
  • Introduction
  • 1 Person-centred coaching
  • 2 Cognitive behavioural coaching (CBC)
  • 3 The Grow Model
  • 4 Finding the right coach
  • 4.1 Where to look for a coach
  • 5 Becoming a coach
  • 5.1 Building your skills
  • 6 This week’s quiz
  • 7 Summary
  • References
  • Acknowledgements
  • Week8Week 8: What next?
  • Introduction
  • 1 What have I learned?
  • 2 Planning my next move
  • 3 Mentoring and coaching training and resources
  • 3.1 Mentoring training
  • 3.2 Coaching training
  • 4 The future of mentoring and coaching
  • 4.1 The future of mentoring
  • 4.2 The future of coaching
  • 5 This week’s quiz
  • 6 Summary
  • Where next?
  • Tell us what you think
  • References
  • Acknowledgements

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