Week 1: What is an operational planning?
In Week 1, we will delve into what an operational plan is and how it relates to your business and strategic planning. We will explore the key considerations of effective planning.
Week 2: Implementing an operational plan
In Week 2, we will dig deeper into the process of implementing an operational plan, including understanding the role of a manager, resourcing, applying policies and procedures, identifying key performance indicators and managing risks and contingency planning. You will also develop skills in writing a winning proposal!
Week 3: Recruitment, selection and successful induction of new team members
Successful managers know that effective operations depend on a team's effectiveness: their skills, experience and personalities. In Week 3, we will explore the process of planning human resources, including recruitment, selection and successful induction of new team members.
Week 4: Implementing procurement strategy
In Week 4, we will delve into smart procurement strategies for successful business operations. You will learn to identify specific resource requirements, identify and evaluate suppliers, use competitive tendering, receive and evaluate tenders and place orders.
Week 5: Staying on track by monitoring progress and performance
Forming and maintaining a motivated team takes time and effort. The process of monitoring progress and performance will help you, together with your team, reflect on current processes and make improvements, to manage people performance effectively and to provide feedback. You will also learn to manage costs through financial controls.
Week 6: Facilitating team performance and productivity
Have you ever wondered how to form and maintain a high performing, coherent, happy and motivated team? In Week 6, we will explore techniques and methods of improving individual and team performance, including coaching, mentoring, counselling and providing opportunities for learning and personal and professional development.
Week 7: The finish line!
In this very last week, you will have a great opportunity to complete your Major Tasks you've been working on throughout the course. You can double-check your answers and documents and make sure you've included everything required and what you think is relevant to the course. You can still make changes if needed.
In Week 7, you will finish the course, celebrate your achievements and perhaps get ready for your next Learn.com.au course :). You can also ask for feedback or peer review (we strongly recommend it).