Week 1 - Creating a Culture of Learning, Position Descriptions & KPIs
Welcome! This week we kick start the course by first exploring the importance of having a culture of learning within an organisation. Then we'll have a look at some important legislative frameworks which affect employees and the people that hire them. Finally, we'll look at organisational objectives and how they influence the foundation stones of any training and development: Position Descriptions and Key Performance Indicators (KPIs).
Week 2 - Evaluating Employee Strengths and Needs
This week is all about evaluating team competency and skill levels in order to determine where employee training needs currently lie. To help you identify areas for improvement in teams/individuals, we will start with ways to evaluate individual skills and competencies, including direct feedback from employees. We'll also go into methods of designing evaluation and feedback instruments so that you receive the right information from employees, then introduce the concepts of conducting individual performance reviews and identifying any skill gaps that exist.
Week 3 - Creating a Training & Development Plan
This week, we will cover the steps involved in developing a training plan for your organisation. We'll also explore ways to facilitate learning in the workplace, be introduced to the concept of learning styles and understand how those styles might be identified in individuals.
Week 4 - Types of Training, Delivery and Support
Welcome to Week 4! This week we're going to dive into the different types of learning and training delivery that you can choose from. We'll also look at two important ways to keep employees learning and motivated: mentoring and coaching. During your long career, you'll no doubt use both to help individuals in your team! Finally, we'll also touch on ways to find training resources.
Week 5 - Monitoring and Evaluating Training
This week we will look at what continuous improvement looks like when it comes to training and development programs. Once you've created training plans, and delivered training programs, the professional development of your team will need to be reviewed, adjusted and modified with time. This week will focus on reviewing the feedback we have received, as well as evaluating and modifying the training and development program in accordance with this feedback. We'll also look at maintaining training and performance records, so you can track your team's development.
Week 6 - The Finish Line (And Where To Next...)
This week is the Finish Line - where you’ll share your Major Tasks and showcase all the hard work you’ve put in throughout the course. You’ll have the opportunity to also share your thoughts on your learning experience, any tips for future students and say goodbye in style.