Online Course
The Manager's Toolkit: A Practical Guide to Managing People at Work
University of London International Programmes and Birkbeck, University of London via Coursera
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Overview
Class Central Tips
At the end of the course we hope you will be better equipped to choose a suitable employee, to motivate and appraise your team, to manage conflict in the work place and to lead and make decision on a day to day basis.
Syllabus
-The first week gives you a chance to do some preparatory reading which will give you a good general overview of the subject area before the teaching starts in week 2.
Interviews
-This week we will be focusing on the role of the interview, how to conduct a good interview as well as looking at options to the interview and discussing whether it is the best method of selecting new members of staff.
Leadership and Decision making
-This week we are looking at the role of the leader in the organization and how we can improve our to improve our decision making.
Performance Management
-This week we are looking at how a well designed performance management system can help both the employee and the organization.
Pay as a motivator
-This week we are looking at how important pay is as a motivator and the implications of this. Could it be that it may actually achieve the opposite?
Managing conflict at work
-Is conflict always bad? This week we are looking at the causes of conflict and how to manage it for a positive outcome.
Taught by
Dr Chris Dewberry
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