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Coursera Project Network

Python NLTK for Beginners: Customer Satisfaction Analysis

Coursera Project Network via Coursera

Overview

In this 2-hour course, we'll learn to analyze customer reviews for an online women's clothing shop. Our task is determining which clothing category (Tops, Bottoms, Jackets, Dresses, or Intimate) has higher customer satisfaction. The data consists of text reviews, and we'll use Python with pandas for data manipulation and the NLTK module for text preprocessing and sentiment analysis. Prior knowledge of Python and pandas is required. By the end of the course, learners will gain practical experience in text data analysis and customer sentiment evaluation. This project is aimed at learners interested in Natural Language Processing (NLP) using Python.

Syllabus

  • Project Overview
    • In this 2-hour course, we'll learn to analyze customer reviews for an online women's clothing shop. Our task is to determine which clothing category (Tops, Bottoms, Jackets, Dresses, or Intimate) has higher customer satisfaction. The data consists of text reviews, and we'll use Python with pandas for data manipulation and the NLTK module for text preprocessing and sentiment analysis. Prior knowledge of Python and pandas is required. By the end of the course, learners will gain practical experience in text data analysis and customer sentiment evaluation. This project is aimed at learners interested in Natural Language Processing (NLP) using Python.

Taught by

Ahmad Varasteh

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