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Improving Communication Skills

University of Pennsylvania via Coursera

Overview

Class Central Tips
Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages. By the end of the course, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life.

Taught by

Maurice Schweitzer

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Reviews

4.7 rating, based on 24 reviews

Start your review of Improving Communication Skills

  • Rodney John Valencia

    Rodney John Valencia is taking this course right now, spending 1 hours a week on it and found the course difficulty to be medium.

    It can helps to each people who has not confidence in communication skill.
    Learn how to communicate more effectively at work and achieve your goals. Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions.
  • Anonymous

    Anonymous is taking this course right now.

    I want to learn more of this website to help me to pass my Examination and specialy i want learn how to improve or express my knowledge
  • Anonymous

    Anonymous completed this course.

    Really good course , it gives you the basic for communication skills which u Know already but you have to improve it in a good way.
  • Anonymous

    Anonymous is taking this course right now.

    I am happy to find this course with your university to increasing my communication skills to improving my business type
  • Aman Malviya

    Aman Malviya completed this course.

    Lifehack Logo Subscribe COMMUNICATION ADVERTISING Last Updated on March 11, 2020 How to Improve Communication Skills for Workplace Success Mat Apodaca On a mission to share about how communication in the workplace and personal relationships plays...
  • SAID SABI

    SAID SABI is taking this course right now, spending 15 hours a week on it and found the course difficulty to be medium.

    Ilmu komunikasi merupakan suatu ilmu yang yang membutuhkan cara dan strategi tertentu, dengan mengetahui cara berkomunikasi tentu dapat memberikan suatu manfaat dalam melakukan berbagai hal. Dengan menguasi ilmu komunikasi tentu diharapkan dapat memberikan dampak yang berarti dalam mengusahakan sesuatu bisnis, maupun usaha lainnya.
  • Anonymous

    Anonymous completed this course.

    Fantastic preview about collaboration...thanks a ton to Mr.Ed Hoffman for explaining in very in depth way.. expecting to see more of your courses sir!
  • Profile image for Wahidrahmani
    Wahidrahmani
    Communication is an important part of life, to succeed in life, everyone must learn the skills in this area

    I have a degree in agriculture, I have to have good relations with farmers. Therefore, I need to learn communication skills in order to establish a relationship between the Ministry of Agriculture and farmers
  • Riddhi Tiwari

    Riddhi Tiwari completed this course, spending 2 hours a week on it and found the course difficulty to be medium.

    What a great class!! I enjoyed every bit of it! and learned alot about how trust and deception work. The mechanism of Goal setting and ideas about how to have an effective conversation.
  • Nuvvula Purnachandrarao

    Nuvvula Purnachandrarao completed this course.

    Good communication skills about my knowledge and thank-you about of my knowledgeand submitted of my best experience and best future
  • Manimaran

    Manimaran completed this course, spending 4 hours a week on it and found the course difficulty to be medium.

    It's very to learn , computer courses to our knowledge improve to our brain, no need age, improving our knowledge, teaching knowledge, business knowledge, educational knowledge, online computer knowledge, evrything improve.
  • Kartik Pol

    Kartik Pol completed this course.

    Course is very interesting and will help to improve ove the communication in the future It will also help to improve socioal commucation in day today life and make people to impress with our personality
  • Anonymous

    Anonymous completed this course.

    Good learning through e learning because of corona virus we area working from home and learning good things. A nice experience durning locked down
  • Anonymous

    Anonymous completed this course.

    It is very useful and helps to improve the communication skills and it can be easily understood by everyone who wants to improve their communication skills
  • Mukarab

    Mukarab completed this course, spending 8 hours a week on it and found the course difficulty to be hard.

    This course is very good, it is also good to understand and it gives good education about business and also provides education to progress through this course.
  • Varadaraj

    Varadaraj completed this course.

    Im learned this course are Good one buy required more points to improve communication skill examples like extr for better to understanding the subject
  • Anonymous

    Anonymous is taking this course right now.

    Really good course , it gives you the basic for communication skills which u Know already but you have to improve it in a good way.
  • Vidyasagar Tiwari

    Vidyasagar Tiwari completed this course.

    Very good knowledge improvement in my self. That is very useful course in my future. I have informe to my friends for this course.
  • Arashdeep Batra

    Arashdeep Batra is taking this course right now.

    I would really love to take this course for effective communication with anyone in future. It will add to my knowledge. On top of it communication is a powerful skill by which u can impress every person. This is one of the top university in USA, so this course will brighten up my future.
  • Anonymous
    The course looks very promising, but I find the marketing misleading. It claims to be a free course, but it is mandatory to add a payment method before proceeding with a free 7 days trial. Please be honest in the description of the courses offers, or you loose reliability.

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