This course covers the fundamentals of installing and configuring PC components, focusing on topics such as PC disassembly, motherboard components, BIOS/UEFI, expansion slots, connectors, ports, input devices, troubleshooting, and customer service. By the end of the course, students will be able to identify PC components, understand motherboard basics, troubleshoot common issues, and provide customer support. The teaching method includes theoretical explanations, hands-on demonstrations, and practical troubleshooting scenarios. This course is designed for individuals interested in pursuing a career in IT support, computer hardware, or technical customer service.
Overview
Syllabus
Introduction to A+.
Health and Safety.
Electrical Hazards.
Environmental Safety.
Toxic Waste Handling.
Electrostatic Discharge (ESD).
Tools.
Computer Case Types and Parts.
PC Disassembly.
Introduction to Motherboards.
Basics of Motherboards.
Form Factors.
CPUs and CPU Sockets.
Memory Slots.
Components of a Motherboard.
Motherboard Chips and Components.
BIOS.
UEFI.
Upgrading BIOS.
Upgrading UEFI.
BIOS and UEFI Setup.
Beep codes, POST Cards and PSU Testers.
Clear CMOS Settings.
Clock Speeds and Bus Speeds.
Computer Buses.
Expansion Slots.
Motherboard Connectors.
Motherboard Picking/Installation.
Interfaces, Connections and Ports.
Universal Serial Bus (USB).
Lightning Cable.
Serial Ports.
SATA and eSATA.
Parallel ATA (PATA/IDE/EIDE).
SCSI.
Power to Internal Peripherals.
RJ45 and RJ11.
Active and Passive Cables.
Installing Expansion Cards.
Common Connector Types.
Common Input Devices.
Cleaning a Computer Keyboard.
Keyboard, Video, Mouse.
Security Input Devices.
Installing Devices.
Troubleshooting Basics.
CompTIA Troubleshooting Model.
Customer Service.
Problem Solving.
Taught by
itfreetraining
