Overview
This course aims to prepare students for the ServiceNow Administrator Certification Exam by covering topics such as ServiceNow User Interface, User Administration, Data Management, Service Automation, Application Administration, and Ongoing Maintenance. The course teaches skills in UI configuration, user administration, data management, reporting, knowledge management, and service catalog. The teaching method includes lectures and hands-on exercises. The course is intended for individuals looking to become certified ServiceNow administrators.
Syllabus
SERVICENOW 1.1- UI Configuration Essentials UI16.
ServiceNow 1.2 - List and Form Administration UI16.
Module 2.1: ServiceNow User Administration.
Changing your profile pictures in ServiceNow UI16.
Module 3.1 - Data Management and Reporting Tables.
Module 3.2 - ServiceNow Import Sets UI16.
Module 3.3 - ServiceNow CMDBs - UI16.
Module 3-4 ServiceNow Reports UI16.
Module 4.1 - ServiceNow Knowledge Management UI16.
Module 4- 2 ServiceNow Service Catalog.
Taught by
Vanersity Tech
Reviews
5.0 rating, based on 2 Class Central reviews
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Course Content: The course provided a comprehensive overview of ServiceNow Administration, specifically focusing on the UI16 interface. It covered a wide range of topics, including user interface navigation, configuration options, customization feat…
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