SRE's Critical Role in the COVID-19 Pandemic Response in Government

This course focuses on the critical role of Site Reliability Engineers (SREs) in the government's response to the COVID-19 pandemic. The learning outcomes include understanding how SREs creatively navigated regulatory constraints and administrative complexity to ensure the functionality of government software services during the crisis. The course teaches skills such as service management and incident response. The teaching method involves real-world examples and case studies from the U.S. Digital Service and the CDC. The intended audience includes SREs, government IT professionals, and individuals interested in the intersection of technology and public service.