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Digital Skills: Artificial Intelligence

Accenture via FutureLearn


Identify the skills needed to work with artificial intelligence (AI)

From AI chatbots to smart personal assistants, AI is used in many businesses to optimise processes and improve working life.

On this three-week course, you’ll learn about the past, present, and future of artificial intelligence and generative AI and explore its potential in the workplace.

Discover the origins of artificial intelligence

You’ll examine key moments in AI history, including the emergence of Gen AI, explore its benefits and considerations, as well as investigate the ethics of responsible AI.

Using this knowledge, you’ll evaluate how AI and Gen AI developments may impact your work and discuss where the future might lead.

Explore the applications of AI in industry

Throughout the course, you’ll enhance your understanding of AI, and Gen AI in the workplace, before looking at the impact on an individual level through case studies and self-reflective tasks.

Having completed these exercises, you’ll be able to analyse how your present or prospective career may advance using AI, helping you to identify gaps in your current skill set.

Develop techniques to upskill with artificial intelligence

With an overview of the current AI landscape, you’ll take a look at the future and assess what an AI driven world might look like.

In the final week of this course, you’ll reflect on the skills you already possess, learning how these can be adapted for evolving technological roles, as well as developing strategies to help further your career in evolving industries.

By the end of this course, you’ll understand AI development and its role in advancing processes across industry. Having evaluated your skill set, you’ll be able to develop a strategic plan to upskill and adapt to the impact of AI in your role.

This technology course is for anyone with an interest in AI and Generative AI who is looking to improve their entrepreneurial skills, enter the workplace, or change careers.

Interested in growing your digital skills more widely? Discover more Digital Skills courses from Accenture.


  • Introduction to artificial intelligence
    • Getting started
    • What is Artificial Intelligence and Generative AI and where did they come from?
    • AI in action
    • What does this mean for me?
    • Weekly round-up
  • Artificial intelligence in industry
    • Impact on industries by AI
    • Impact of AI on individuals
    • What does it mean for me?
    • Week 2 roundup
  • Adapting your skills to work with artificial intelligence
    • How has the relationship changed between AI and humans?
    • Imagining the future
    • Week 3 roundup

Taught by

Fernanda Reyes


4.7 rating, based on 6 Class Central reviews

4.7 rating at FutureLearn based on 1886 ratings

Start your review of Digital Skills: Artificial Intelligence

  • Great course! This course not only discusses artificial intelligence (AI) completely and well but also the skills used to compete with AI. And I also got a free certificate of course. I highly recommend this course to those of you who want to learn about AI and future technologies. Thank you!
  • Nice. I am looking forward to hearing from you in the near future about this opportunity!

    Thank you in advance for your time and consideration.

    With Regards
    Md Zahedul Islam
    Database Expert

  • G Sreenivasulu
    I was expecting a certificate online at the end of the course . Finally I am left clueless . It should have been linked with certificate
  • Profile image for Manaswini Salagrama
    Manaswini Salagrama
    "Digital Skills: Artificial Intelligence provides a comprehensive introduction to AI concepts, covering foundational topics like machine learning and neural networks in depth. The course content is well-structured and includes practical examples tha…
    it is very help full to develope your skils,it is great course i ever seen it websites.
    I Think it will help full to every one and every one will enjoy this course
  • Anonymous
    I really like the design of the course content and the user-friendly interface. If anyone needs to learn about artificial intelligence, I would recommend this course.

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