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Emory University

Communicating During Global Emergencies

Emory University via Coursera


In collaboration with the Rollins School of Public Health and the CDC's Division of Global Health Protection, Emergency Response, and Recovery Branch, this course introduces basic concepts and principles of communicating during a global crisis or emergency. It explores why communication during an emergency is different and the importance of adapting emergency messages to the needs of affected populations. Through sample scenarios, you will get the opportunity to identify information needs and develop useful messages using six guiding principles to help you communicate effectively and promote behaviors that reduce health risks during an emergency.


  • Overview of Crisis and Emergency Risk Communications
    • During this week, we'll explore the framework of CERC, the primary function of risk communications, and consider common principles to follow when communicating to affected communities during a crisis.
  • Crisis Communication Planning
    • In this week, we'll consider the focus of communication during emergency response as well as the creation and application of a crisis communication plan.
  • International Health Regulations' Risk Communication Components
    • During our final week, we'll explore the International Health Regulations' four components of risk communication through a fictional scenario.

Taught by

Dabney P. Evans, PhD, MPH and Julia Smith-Easley


4.3 rating, based on 3 Class Central reviews

4.7 rating at Coursera based on 357 ratings

Start your review of Communicating During Global Emergencies

  • Anonymous
    The course is quite informatic towards communicating in crisis emergency situations in different populations and age groups. lot of good tips for communicating with the community and how to be a good effective spokesperson is also very nicely menti…
  • Profile image for Anna D
    Anna D
    This is a nice course you can use as a guideline to communicate more effectively during a crisis situation. It is straight-forward and short, you can easily complete it in one-go. It contains useful supplementary tools which can assist you to better organise and prepare.

    It is important to have an action plan even before a crisis occurs, so that you can more efficiently respond to it once it emerges. Would had loved to see more examples of real life situations, either imaginary or perhaps past events, as well as for the assignments to potentially consist of case studies.

    It appears not as many people are taking the course, so might take a while to have your assignments reviewed.
  • Stella Fernandes
    peer review is difficult as there aren't my peer review assignments to be reviewed, what is to be done then.

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