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Stanford University

Virtual Care with Presence

Stanford University via edX

Overview

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As healthcare systems rapidly scale up telemedicine to reduce infection risks during the pandemic, many outpatient visits are now conducted virtually. While this technology provides safety, it can also create a digital barrier to the human connection that is central to effective patient care.

This CME/CE course covers strategies to maintain humanism and foster meaningful connection during virtual visits, guided by the Presence 5 model. Learn how to enhance patient engagement, build trust, and ensure compassionate care in a digital setting.

Who Should Take This Course

  • Physicians, nurse practitioners, and physician assistants using telemedicine in outpatient care

  • Healthcare providers looking to improve their virtual patient interactions

  • Clinicians seeking to maintain compassionate care in a telehealth environment

Who is Eligible for CME/CE Credits and Certificates

Stanford Center for Continuing Medical Education offers accredited continuing education for interprofessional healthcare team members, especially clinicians (i.e., physicians, nurses, physician assistants, etc.). Be sure to check the accreditation and credit designation stated on the activity page to view the credit type and amount awarded for your profession.

Accreditation

In support of improving patient care, Stanford Medicine is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Credit Designation

American Medical Association (AMA)

Stanford Medicine designates this Enduring Material for a maximum of 0.25 AMA PRA Category 1 CreditsTM. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Click here for more CME/CNE Information.

Taught by

Donna Zulman, Abraham Verghese, Sonoo Thadaney Israni and Juliana Marie Baratta

Reviews

5.0 rating, based on 1 Class Central review

Start your review of Virtual Care with Presence

  • After completing Communicating with Presence, this course is like a review. This time with extra tips for online consultations. The whole course can be completed in under half an hour but is well worth it, even if only to embed the Presence 5 model into my memory.

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