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Virtual Care with Presence

Stanford Medicine and Stanford University via edX


Internet Enduring Material sponsored by Stanford University School of Medicine.

Healthcare systems are rapidly scaling up telemedicine to reduce risk of infection and protect clinicians and patients in light of the pandemic. In the outpatient setting, many visits are taking place by video, introducing a digital barrier to the human connection that is central to patient care. This training video covers strategies to foster humanism and meaningful connection during virtual visits, as guided by the Presence 5 model.

Intended Audience

Specialties - All Specialties

Professions - Advance Practice Nurse (APN), Fellow/Resident, Non-Physician, Nurse, Physical Therapist (DPT), Physician, Physician Assistant (PA), Professional Nurse (RN), Psychologist (PsyD), Social Worker

In support of improving patient care, Stanford Medicine is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Credit Designation
American Medical Association (AMA)

Stanford Medicine designates this Enduring Material for a maximum of 0.25 AMA PRA Category 1 Credits™️. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

If you would like to earn CME credit from Stanford University School of Medicine for participating in this course, please review the information here prior to beginning the activity.

Taught by

Donna Zulman, Abraham Verghese, Sonoo Thadaney Israni and Juliana Marie Baratta


5.0 rating, based on 1 Class Central review

Start your review of Virtual Care with Presence

  • After completing Communicating with Presence, this course is like a review. This time with extra tips for online consultations. The whole course can be completed in under half an hour but is well worth it, even if only to embed the Presence 5 model into my memory.

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