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Online Course

Designing and Implementing Your Coaching Strategy

University of California, Davis via Coursera

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Overview

In order to be an effective manager in increasingly fast-paced and complex organizational environments, coaching skills to develop and get the best work out of employees has become essential. Throughout the Coaching Skills for Managers specialization, we’ve discussed many topics for improving coaching conversations with our employees. It is now time to put all of that theory and discussion into practice as you solidify your coaching philosophy, develop your coaching practice and agendas, and demonstrate mastery at handling everyday coaching conversations!

Please take note that this course builds upon all previous courses in the Coaching Skills for Managers specialization. While not required, it is highly recommended that students complete or be familiar with the topics covered in those courses before taking this course in order to be most prepared for the assignments in this course.

You will use the leadership point of view developed in Course 1 to articulate your coaching philosophy, and produce clearly defined expectations for people on your team, as well as Key Performance Indicators you will use to evaluate performance, building on your work from Course 2. You will use the techniques learned in Courses 3 to prepare for and practice coaching conversations, and use what you have learned to provide feedback to your other colleagues in this project-based course.

By the end of this project-based course, you will have developed and refined your entire coaching strategy to roll out with your team. Specifically, you will be able to define your coaching philosophy and explain it to someone else, develop a tailored coaching practice along with coaching agendas for your team in alignment with your organization's goals, and have an effective and productive coaching conversation with those you supervise.

Syllabus

Course Overview
-Welcome to Designing and Implementing Your Coaching Strategy. In this project-based course, we'll put everything we've learned in all the previous courses to practical use as you develop your coaching philosophy, establish your coaching practice, develop coaching agendas, and have coaching conversations.

Milestone 1: Define Your Coaching Philosophy
-This first milestone is all about determining what coaching means to you. You need to reflect and have a firm grasp of coaching yourself before you're able to effectively roll it out as a practice within your organization or team. In this module, you'll identify your own perspective as a manager, craft a definition of coaching that reflects your own thoughts about the field, write a mission/purpose statement for your team, and develop key performance indicators for a minimum of 4 roles within your organization.

This module contains an overview video discussing key ideas to consider when working on the milestone, two new videos introducing some ideas we haven't discussed before as well as some review videos from earlier courses in the specialization that should help you as you work on the assignments related to this milestone.

Milestone 2: Develop Your Coaching Practice and Agenda
-In previous courses you worked on elements of your coaching practice. This milestone is all about reflecting on and refining those earlier ideas and establishing a coaching practice for your team in alignment with the goals of the organization. As you roll out your coaching practice, pay special attention to the Coaching Through Organizational Change video for some strategies on how to introduce new processes to your employees. A key part of this process is developing coaching agendas for the people you will be having regular meetings with, and you'll do that as part of this milestone. This module contains an overview video discussing key ideas to consider when working on the milestone, two new videos introducing some ideas we haven't discussed before as well as some review videos from earlier courses in the specialization that should help you as you work on the assignments related to this milestone.

Milestone 3: Demonstrate Your Ability to Coach Effectively
-In this final module, it's time to actually prep for and have some coaching conversations. This is similar to the final peer reviewed assignment in Course 4: Coaching Conversations, which you can view as practice for this assignment. There are a few key differences between this assignment and that one, including a few additional requirements, chief among them being that you will need to have separate coaching conversations with 2 people (preferably those whom you supervise). This is a true test for yourself to see how far you've come in this specialization and will help you reflect on areas in which you're already doing well and areas where you still may need a little work. This module contains an overview video discussing key ideas to consider when working on the milestone, as well as some review videos from earlier courses in the specialization that should help you as you work on the assignments related to this milestone. Good luck!

Course Summary
-You've made it! Congratulations! You've refined your coaching philosophy, established a coaching practice with your team (including developing coaching agendas), and have, at a minimum, conducted several coaching conversations with your colleagues. You're well on your way to becoming an excellent coach-manager! This final video leaves you with some final ideas on where to go next and stay engaged in learning more about coaching.

Taught by

Kris Plachy

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