In this lab you will learn how to use some advanced Dialogflow CX features, like how to let a user ask your virtual agent to repeat what it said; let the user ask common questions from your FAQ in the middle of another conversation; ask context-sensitive questions, and add conversational branching and looping based on current values in the session parameters.
Overview
Syllabus
- GSP986
- Overview
- Setup
- Task 1. Getting started with Dialogflow CX
- Task 2. Importing a .blob virtual agent file
- Task 3. Grouping FAQs
- Task 4. Add context sensitive answers
- Task 5. Conversation routing with a session parameter
- Task 6. (Optional) Use last_page with flight booking
- Congratulations!
