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Google

Create Conversational AI Agents with Dialogflow CX

Google via Google Cloud Skills Boost

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Overview

Earn a skill badge by completing the Create Conversational AI Agents with Dialogflow CX quest, where you will learn how to create a conversational virtual agent, including how to: define intents and entities, use versions and environments, create conversational branching, and use IVR features. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge quest, and the final assessment challenge lab, to receive a skill badge that you can share with your network.

Syllabus

  • Create Conversational AI Agents with Dialogflow CX
    • What is Dialogflow CX?
    • Creating a single-flow conversational agent
    • What is a pre-built agent in Dialogflow CX?
    • Dialogflow CX: Bot Building Basics
    • Dialogflow CX: Managing Environments
    • Dialogflow CX: Enable IVR Features for your Voice Agent
    • Dialogflow CX: Parameter Manipulation
    • Create Conversational AI Agents with Dialogflow CX: Challenge Lab

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