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Google

Create Conversational AI Agents with Dialogflow CX: Challenge Lab

Google via Google Cloud Skills Boost

Overview

This challenge lab tests your skills and knowledge in using Dialogflow CX to build a virtual agent to interact with customers.

Syllabus

  • GSP353
  • Overview
  • Setup
  • Challenge scenario
  • Set up your agent in Dialogflow CX
  • Task 1. Create your Dialogflow CX agent
  • Task 2. Create an entity to capture a 4 digit authorization pin
  • Task 3. Create an authorization flow for users registered in the system
  • Task 4. Create test cases
  • Task 5. Create a new version of the agent and save it to a new environment
  • Task 6. Create No Match and No Input event handlers
  • Task 7. Set up a phone number for your agent
  • Congratulations!

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