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Digital Skills: User Experience

Accenture via FutureLearn


Explore the foundations of UX and its impact on business

User experience, known as UX, makes a huge difference to whether a digital product, or project, succeeds.

On this three-week course from Accenture, you’ll learn what UX is and why it’s so important. You’ll learn the basics of UX design and what good usability means to both designers and users.

What is a UX designer?

You’ll begin the course examining what user experience means and how it’s integral to creating high-quality products.

Using this knowledge, you’ll then investigate a day in the life of a junior UX designer, giving you useful insights into the expectations of the role.

With this knowledge, you’ll be able to assess your suitability for a career in UX and identify any skill gaps you may need to develop further.

Examine the basics of UX, from user research to experience design

Using videos, quizzes, and interactive discussions, you’ll learn the value of user research in the design phase and explore techniques for gathering meaningful data about your focus groups and stakeholders.

You’ll then delve into the fundamentals of experience design, charting user journeys and gaining an overview of visual design, site structure, and prototyping.

Build your digital skill set as a UX designer

Throughout the course, you’ll be introduced to real-life UX designers working in various industries, highlighting the skills needed to excel in a UX career.

You’ll explore different types of user testing and the final steps of developing and releasing designs, before looking at a typical UX designer job description.

By the end of this course, you’ll understand the main tasks of a UX designer and be able to explain the value of high-quality UX design and its impact on product delivery. You’ll also have gained useful insights to prepare you for kickstarting your own career in UX.

This course is for those seeking to develop their entrepreneurial skills, preparing to enter the workplace or looking to change careers. No previous experience or qualifications required.

Interested in growing your digital skills more widely? Discover more Digital Skills courses from Accenture.


  • Why is user experience important?
    • Getting started
    • UX - The basics
    • Weekly round-up
  • User experience basics
    • Understanding your users
    • Designing the experience
    • Weekly round-up
  • Tools and testing
    • User testing
    • Developing and enhancing your design
    • User experience career
    • Weekly round-up

Taught by

Celia Romaniuk


4.5 rating, based on 2 Class Central reviews

4.7 rating at FutureLearn based on 1359 ratings

Start your review of Digital Skills: User Experience

  • Profile image for Jermaine O'Connor
    Jermaine O'Connor
    This was a great course. I work in digital marketing and was looking for ways to learn theory/skills adjacent to my day-to-day work. Accenture offers numerous resources that you can refer to for further reading/application on UI/UX. The course foc…
  • Nice, clear and quick overview of the cycle of User Experience Design. Videos are short and there are hardly any assignments. A short quiz after every lesson with 4-5 questions is all it takes. I was taking another course on UX design simultaneously and I would recommend doing the same. This course rushes through it rather quickly and it can be too fast for very beginners on the subject. Nonetheless it is an interesting course with good lecturers, interesting articles and handy tools.

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