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IBM

AI Chatbots without Programming

IBM via edX

Overview

Please Note: Learners who successfully complete this IBM course can earn a skill badge — a detailed, verifiable and digital credential that profiles the knowledge and skills you’ve acquired in this course. Enroll to learn more, complete the course and claim your badge!

Special Offer : This course includes a great offer from IBM: One year of Watson Assistant services to power 10 chatbots at no charge. The perfect way to kickstart your chatbot building business!

Chatbots are one of the most exciting and in-demand topics in tech. Businesses around the world are increasingly showing an interest in their potential for cost-saving and improving customer service availability.

In this course, you'll learn how to build chatbots powered by Watson and how to approach making money by selling chatbots to clients. We'll coverways to sell chatbots to prospective clients online and offline. We'll explore how to plan and build chatbots using a visual tool provided by IBM. We'll offer methods for testing, analyzing, and improving your chatbots. And we'll teach you how to deploy your chatbots to websites via a handy WordPress plugin.

Leveraging the AI power of Watson Assistant, you will be able toaccomplish all this without the need to write any code!

Syllabus

Module0 - Introduction to Chatbots

  • Introduction to making money with Chatbots
  • Becoming an IBM Partner
  • Selling clients on the idea
  • Finding new clients locally and online

Module 1 - Introduction to Chatbots

  • What are chatbots?
  • The emergence of Messengers and AI
  • Who are chatbots for?
  • The chatbot we're going to build

Module 2 - Introduction to Watson Assistant (formerly Conversation)

  • WatsonAssistant components
  • Intents
  • Entities
  • Dialog
  • Dos and Dont's of dialog design

Module 3 -Building Our Chatbot: Intents and Entities

  • Creating a workspace
  • Defining Chit Chat intents
  • Defining Domain-Specific intents
  • Defining entities

Module 4 -Building Our Chatbot Dialog

  • The defaultWelcomeandAnything elsenodes
  • Creating Chit Chat dialog
  • Simple conditions and responses
  • Handling complex dialog flow
  • Trying out and exporting our chatbot

Module 5 - Deploying Our Chatbot on WordPress

  • Deploying our chatbot on WordPress
  • Installing and configuring the Watson Assistant plugin
  • Finding and fixing problems
  • More advanced concepts
  • Analyzing chatbot conversations

Taught by

Antonio Cangiano

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