This course builds upon a conceptual knowledge of leadership by considering applications for more effective negotiation, feedback and coaching, conflict management, and change leadership. By applying a leadership framework to these realistic situations faced by businesses, you will be prepared to lead teams towards solutions in your own business challenges.
You will be able to:
- Negotiate effectively and influence others through effective leadership
- Provide feedback and coaching that is strategically appropriate and influential
- Manage conflict and lead change in business
This course is part of Gies College of Business’ suite of online programs, including the iMBA and iMSM. Learn more about admission into these programs and explore how your Coursera work can be leveraged if accepted into a degree program at https://degrees.giesbusiness.illinois.edu/idegrees/.
You will become familiar with the course, your classmates, and our learning environment. The orientation will also help you obtain the technical skills required for the course.
Module 1 Negotiation
This module will examine the three core skills necessary for everyday leaders to negotiate effectively and how these three core skills can be used to influence others to want to do what we need them to do.
Module 2: Performance Management
This module will focus on how a performance management system needs to be designed by leaders in order to collect useful information about performance. We will also consider how that information can be used by everyday leaders to provide feedback and coaching that is appropriately influential.
Module 3: Conflict Management
This module will consider the role of professional third parties – what these professional third parties do to resolve conflict and how everyday leaders can adapt what professional third parties know and do to be more effective at managing conflicts around them.
Module 4: Leading Organizational Change
This module will highlight what it takes for everyday leaders to successfully lead a change initiative, why others are likely to resist change, how everyday leaders can use inclusiveness to make the implementation of change more successful, and how everyday leaders can manage potential chaos during the unfolding over time of a change initiative implementation.
Simply amazing and thought provoking. Professor Northcraft taught this course with his experience of more than 30 years. Simple to understand concepts with great applicability to our day to day scenarios.
Nik completed this course, spending 3 hours a week on it and found the course difficulty to be easy.
A very good course! I was looking for something that was not so much about management, but rather about leadership per se. And this is what this course is about - leadership. Its concepts can be applied anywhere - even in your own family. The ideas discussed in the course were novel and perhaps a little controvercial to me as a conservative. But they are presented so eloquently and persuasively that one cannot but embrace them. A wonderful course!