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University of California, Irvine

Intercultural Communication and Conflict Resolution

University of California, Irvine via Coursera


Intercultural Communication and Conflict Resolution is a growing area of importance considering the pace and volume of global transactions. The ease of global communication using technology, the abundance of cheaper transportation costs, and the frequency of businesses using cross-border talent is fostering millions of interactions a day between people of different cultures. Examine how the process of communication can be further complicated during interactions between people of different cultures. The topics of stereotypes, generalizations, communication styles, communication strategies, and communication orientations will be explored.

Upon completing this course, you will be able to:
1. Explain the dimensions of intercultural interactions that add to conflict
2. Analyze the dynamics of intercultural interactions
3. Plan strategies for success in intercultural interactions

Taught by

Najla DeBow and Amit Kothari


3.5 rating, based on 6 Class Central reviews

Start your review of Intercultural Communication and Conflict Resolution

    The instructor was incredibly knowledgeable and articulate. This was the first time I have taken a class in a remote format, and I was delighted with it and look forward to coming back to ONLC for more classes in the future. I loved the fact that even though I was in a class with other people, the actual physical space was private and quiet and very conducive to learning! Thank you.
  • Utsav Patel
    i am satisfy with your affort very so often, a movie comes along to further define the ‘Epic’ genre. These are films like ‘The Godfather’, ‘Star Wars’, ‘Terminator 2’ and ‘Lord of the Rings’. And with ‘Avatar’, James Cameron has booked himself a second seat at that table. The scale of this film is majestical, and it’s clear that no expense has been spared; not just with the CGI, but with props, costumes, and sets. The animation is fantastic and blends seamlessly with the live action shots and characters. And most importantly of all, the story is powerful and moving, with a strong and positive message
  • Sylvia Amar completed this course, spending 2 hours a week on it and found the course difficulty to be medium.

    It is a course about intercultural interactions in the professional world. It helps prevent conflicts learning us to preparing ourselves.
  • Profile image for Anne E Mrozek
    Anne E Mrozek

    Anne E Mrozek completed this course.

    There is a lot of good information presented in this course, but I felt the assessments could have been much better in timing, content, and relationship to surrounding information. The presentation was also unclear in places, ex., in one video the p…
  • Tom Kawai completed this course.

  • Natalia Latinnik

    Natalia Latinnik is taking this course right now.

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