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LinkedIn Learning

Building a Coaching Culture: Improving Performance Through Timely Feedback

via LinkedIn Learning


Learn how to improve employee performance and engagement through coaching and timely feedback.

To maximize the investment in training and improve employee performance, follow-up is key. Regular coaching is a simple way to connect with employees and increase their productivity, job satisfaction, and engagement. Join Brian Ahearn for this course, which provides a variety of tools and techniques to build a coaching culture at your organization. Learn what traits you need to develop to be a successful coach, and how to implement methods such as positive intent, timely feedback, and respectful candor. Discover how to address challenges, and explore some more innovative ideas that can expand the possibilities of traditional coaching, including eliminating the annual review and encouraging employees to set both personal and professional goals.


  • Get the most out of your team
1. What Is a Coaching Culture
  • What is coaching?
  • What is culture?
  • A coaching culture
  • The coaching matrix
2. Characteristics of Successful Coaches
  • Trust is the foundation
  • Positive intent
  • Gatekeepers vs. floodgates
  • Respectful candor
3. Actions of Successful Coaches
  • Support from the top
  • Continuous, timely feedback
  • Continuous learning
  • Being coachable
4. Challenges When Building a Coaching Culture
  • Lack of support from the top
  • The boss isn't coaching
  • Don't let fear derail your program
  • Coaching the uncoachable
5. Ideas to Try
  • Keeping track of coaching discussions
  • Avoiding the "year-end review"
  • Professional and personal goals
  • The cadence of coaching conversations
  • Coaching resources

Taught by

Brian Ahearn

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