Learn how to use digital body language to close the empathy gap between you and your team.
Overview
Syllabus
Introduction
- The empathy deficit
- New signals and devices
- Brevity creates confusion
- Assume best intent when communicating
- Respond carefully to digital messages
- All channels are not created equal
- Communicate your feelings
- Negotiating power dynamics
- Take charge of your communication
Taught by
Erica Dhawan
Related Courses
Related articles
Reviews
4.5 rating, based on 2 Class Central reviews
4.7 rating at LinkedIn Learning based on 4106 ratings
-
Galuh Aditya FGreatly underlook, very heavily underrated, and I think this is an essential soft skill that can become a formal subject of education, especially in the digital era. Think of this as an exercise that keeps you mentally or emotionally healthy, by minimizing negative responses or reactions from you, and negative feedback toward you.
Thank you for this course, and best regards. -
Very nice course!!! Better than I thought, even if not to much simply to be understood for my english level but understandable and with very interesting ideas.
