Effectively Leading Digital Transformation

Introduction

• Leading enterprise digital transformation
• Who is this course for?

1. Transformational Disruption

• The age of disruption
• What is digital transformation?
• The mobile revolution
• Cloud services
• Data everywhere
• The Internet of Things

2. Disruption and Evolution: Transformational Blockers

• Not understanding the problem
• Not understanding the need
• Not understanding the scope
• Not understanding the appetite

3. Managing Your Digital Transformation

• Identify what's broken
• Mitigate the risk of information accumulation
• Automate labor- and data-intensive processes
• Engage your employees and grow skills
• Leverage customer networks
• Innovate through experimentation

4. Digital Transformation for Your Nontechnical Staff

• Explain in plain language
• Work through resistance
• Keep channels of communication open
• Immediate wins 1: Links, not attachments
• Immediate wins 2: Email or chats?
• Immediate wins 3: Co-editing documents
• Immediate wins 4: Phone vs. videoconference

Conclusion

• Next steps