Learn how to win the hearts and minds of your employees, peers, and boss in order to make you more successful.
Overview
Syllabus
Introduction
- Welcome
- Why emotions drive engagement
- Situations that require emotional buy in
- How to align with organizational objectives
- Determining who to engage
- Using personal language: Why your backstory matters
- Tapping into human desires
- Have a clear ask
- Ongoing reinforcement
- Preemptive planning
- Why time and money are not the real reasons people say no
- Neutralizing the naysayers
- Identifying a lost cause
- Goal setting
- Quick wins
- How to develop resilience
- Next steps
Taught by
Lisa Earle McLeod and Elizabeth (McLeod) Lotardo
