Get the answers you need to troubleshoot common end-user issues in Office 365, including more complex problems related to corrupted files.
Once your users are up and running with Office 365, they may experience more complex issues related to printing, version compatibility, and startup. This course provides Level 1 IT administrators with an overview of common end-user troubleshooting requests related to Office 365. Learn how to fix Word formatting issues, find lost and damaged files, fix common audio and video issues in Teams, reset OneNote notebooks that just won't sync, and connect to different mailboxes in Outlook. Plus, get solutions to common problems with Access, Excel, PowerPoint, Visio, SharePoint, Teams, Publisher, and OneDrive. Microsoft solutions expert Sharon Bennett makes sure that you have the answers to your users' most frequent questions—before they even ask.
Once your users are up and running with Office 365, they may experience more complex issues related to printing, version compatibility, and startup. This course provides Level 1 IT administrators with an overview of common end-user troubleshooting requests related to Office 365. Learn how to fix Word formatting issues, find lost and damaged files, fix common audio and video issues in Teams, reset OneNote notebooks that just won't sync, and connect to different mailboxes in Outlook. Plus, get solutions to common problems with Access, Excel, PowerPoint, Visio, SharePoint, Teams, Publisher, and OneDrive. Microsoft solutions expert Sharon Bennett makes sure that you have the answers to your users' most frequent questions—before they even ask.
