Take an in-depth look at Voice over IP (VoIP) protocols and components, and discover how to troubleshoot VoIP calls.
Overview
Syllabus
Introduction
- Understand and troubleshoot VoIP
- What you need to know
- Voice over IP (VoIP)
- VoIP and Unified Communications (UC)
- Digitizing a signal
- VoIP components
- Protocols overview
- TCP/IP
- DHCP
- Real-Time Transport Protocol
- Real-Time Control Protocol
- Skinny Client Control Protocol (SCCP)
- Gateways and gatekeepers
- MGCP and Megaco (H.248)
- Session Initiation Protocol
- H.323 family
- H.323 demo
- Translators and mixers
- Performance overview
- Quality of service
- Domain Name System
- Directory integration
- VoIP calls
- RTP stream analysis
- SIP flows and statistics
- Multicast streams
- Next steps
Taught by
Lisa Bock
