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Delft University of Technology

Creative Problem Solving and Decision Making

Delft University of Technology via edX

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Explore complex, multi-actor systems in which one factor influences all other factors. For instance, how innovative energy technologies merge into the existing energy system, or how new transport possibilities impact current processes. Armed with this information, learn to decide whether they should be further developed, consider possible negative results and weigh associated costs.

There are multiple ways to make decisions, but one way proven to be very useful is the analytical approach - a methodology for making the problem explicit and rationalising the different potential solutions. In short: analysis based support of decision making, design and implementation of solutions.

Creative Problem Solving and Decision Making as a course teaches you this method.

This course explores and evaluates tools and problem solving methods such as:

  • Actor analysis
  • Causal modeling
  • Goal trees and means-end diagrams
  • Problem diagrams
  • Uncertainty
  • Decision support
  • Score cards

This course introduces each technique and applies each technique to a case. Ultimately, the combination of these techniques provides a coherent analysis of the problem.

Taught by

Alexander de Haan


2.0 rating, based on 4 Class Central reviews

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  • This course is completely invalid. Course material is very basic and theoretical. There is a great gap between what is taught in the lectures and what it actually takes to apply it. Most importantly where the course theoretical tools can't be applie…
  • I found the course quite interesting, but it wasn't really what I expected: my interest was about scientific/technical problems, and the course only partly applies to these (essentially relevant for project management aspects, for those, in my opinion).
    The course material is of good quality, though: I particularly used the notes (2 chapters from a book), and I found the videos fairly engaging.
    I think this course was recently updated with new material, which I can't comment on, since I completed the 2014 session.
  • Lihoh

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