Course content includes an overview of quality and quality improvement programs, measures, and data in healthcare organizations. The course provides links to external sites to connect you to the larger "real world" of healthcare organization quality and quality improvement. The links also serve as resources you can take with you after you complete the course experience. And because everyone loves a road trip/field trip, there are also "virtual field trips" to the often hidden places of interest on the web.
The course format is readings, videos, quizzes, and a project. The project requires you to synthesize course material to design a quality improvement program for a healthcare organization the way you would have things run in the best of all worlds. The design (submitted as an electronic spreadsheet) is an artifact of the course which you can circulate to colleagues or use as the basis for talks or presentations.