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Saylor Academy

ENGL210: Technical Writing

via Saylor Academy


This course on technical writing aims to teach students how to analyze their audience effectively, communicate internally through memos and emails, draft formal letters for external communication, utilize visuals for conveying information, document processes, write proposals, and communicate effectively on the internet. The course duration is 86 hours, and the teaching method includes lectures, practical exercises, and a final exam. This course is designed for individuals interested in improving their technical writing skills for professional settings.


  • Course Introduction
  • Unit 1: Audience Analysis
  • Unit 2: Internal Communication: Writing Memos and Emails
  • Unit 3: External Communication: Formal Letters
  • Unit 4: Using Visuals to Convey Information
  • Unit 5: Process Documentation
  • Unit 6: Writing Proposals
  • Unit 7: Communicating on the Internet
  • Study Guide
  • Course Feedback Survey
  • Certificate Final Exam


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