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User Research and Usability Testing Fundamentals for UX/UI Design

via Skillshare


Learn the ins and outs of conducting user research and the strategies that will allow you to create the best possible human-centered digital interfaces.

What: Gathering plenty of preliminary information on your users before starting any design process is one of the most important steps in ensuring successful use and conversions of the products you design.  This class will clarify the methodologies involved in the ambiguous research phase of the product design process, specifically the methodologies used to conduct user research.

Who: This class is geared towards anyone who is interested in learning more about user research, whether they have experience in product design/UX/UI or no experience at all.

Why: User research knowledge is an important skill for any designer. Businesses and companies benefit from research, and it will improve your personal process whether you’re a freelancer or employed designer.


  • Class Overview
  • Basics of User Research
  • Gathering Research Participants
  • Determining Research Goals
  • Qualitative Research
  • Quantitative Research
  • Determining the Right Research Methodologies
  • Synthesizing Your Research
  • Testing Your Research
  • Crafting a Testing Plan and Testing Environment
  • Recording Your Testing Results
  • Revisions Based on Testing Results
  • Class Project: User Personas
  • Final Notes

Taught by

Sarah Bannister


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