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Benefits of Customer Relationship Management (CRM)

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Overview

Grow your business, learn something new or train your employees with our engaging customer relationship management (CRM) corporate training course. Our short video and text lessons explain the benefits of CRM in an easy-to-follow way, while the multiple-choice quizzes can be used to keep tabs on your progress.

Syllabus

  • Ch 1. Customer Relationship Management & Customer Satisfaction
  • Ch 2. CRM System Benefits & Advantages

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