Beginner to AI Product Manager in 3 Months

Class Central is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

University of Pennsylvania

Health Care Innovation

University of Pennsylvania via Coursera

Go to class Write review

Overview

Coursera Plus Monthly Sale:
All Certificates & Courses 40% Off!
Grab it
In this course, you’ll learn the foundational economic theories behind health care innovation and how to optimize your own health care practice or organization. Designed to help you gain a practical understanding of innovation techniques, operations management, and value and quality in the health care setting, this course will help you apply these frameworks to assess health care practices and apply innovation while managing risk. You’ll also explore the best practices for evaluating one’s innovative practices, using real-life examples of success to see the concepts in action. By the end of this course, you’ll have honed your skills in optimizing health care operations, and be able to develop the right set of evaluations and questions to achieve best innovative practices within your organization.

Syllabus

  • Module 1
    • Important Program Note:
      A revised course version is set to launch on or near July 1, 2025. If you are a student with late work, deadlines will be reset and the content will be updated.

      Wharton professor, Christian Terwiesch welcomes you to the course, then Profs. Sarah Rottenberg and Roy Rosin focus on the discovery phase of the innovation process. Prof. Rosin discusses strategies—including ethnography or contextual inquiry—for gaining insight into the scope and parameters of challenging problems. He introduces a framework for crafting an effective hypothesis. And Prof. Rottenberg explores techniques for seeing and documenting what others have missed.
  • Module 2
    • In this module, Prof. Terwiesch explains foundational concepts of health care operations and ways to use them to optimize health care delivery. You will examine the provider-patient relationship and learn how a different types of performance metrics can improve patient-facing performance measures. You will enumerate various types of inefficiency, such as waste, variability, and inflexibility. You will learn techniques to optimize performance and service by gauging flow rate, flow time, and inventory. And you will learn to map health care processes. By the end of this module, you will be equipped to analyze the financial viability of a health care provider using and create a framework to assess and optimize performance.
  • Module 3
    • In this module, Drs. Neha Patel and Lee Fleisher define value, survey methods for assessing value and quality, and introduce the organizations that set quality standards. Dr. Fleisher and guest presenter Dr. Amber Bird explain the importance of health equity and social determinants of health in determining quality of care, patient experience, and patient outcomes. Dr. Fleisher also examines acute care at home, and opportunities for artificial intelligence.

Taught by

Amol S. Navathe, Kevin Volpp, Christian Terwiesch, Roy Rosin and David A. Asch

Tags

Reviews

4.3 rating, based on 3 Class Central reviews

4.6 rating at Coursera based on 302 ratings

Start your review of Health Care Innovation

  • Anil Prajapati
    That was the amazing experiance with that the exam i am thankful to all the member of this institute for conduct like this online course for the student i want to say that to all the student you have to must join it for the knowledge as well as for your future learnimg
  • Profile image for Ojeola Tioluwanimi
    Ojeola Tioluwanimi
    This course was really enlightening. So much ideas to practice and many real life examples too! I'm glad I took it.
  • Anonymous
    There are few dedicate health care website giving the doctor and hospital review facilities in india but as their revenue model is entirely Commssion per booking based.
Go to class

Never Stop Learning.

Get personalized course recommendations, track subjects and courses with reminders, and more.

Sign up for free
Someone learning on their laptop while sitting on the floor.