This course teaches how to set up and customize a Salesforce Community, including content layout, navigation menu, page variations, and audience targeting. Participants will also learn about knowledge sharing and implementing Snap in Chat. The course duration is 2 hours and 30 minutes, and it is suitable for individuals interested in creating engaging online communities using Salesforce.
Overview
Syllabus
Introduction to Community Cloud.
Setup Salesforce Community (Part 1).
Content Layout in Salesforce Community (Part 2).
Setup Communities Navigation Menu (Part 3).
Page Variations and Audience in Salesforce Community (Part 4).
Knowledge In Community (Part 5).
Snap in Chat in Salesforce Community (Part 6 ).
Lightning Bolt Solution.
Taught by
Salesforce Apex Hours
