This course aims to provide learners with a fundamental understanding of ServiceNow through a simulation solution. The course covers various activities such as navigating the Now Platform User Interface, branding, using lists and filters, configuring forms, managing tasks, utilizing the visual task board, setting up notifications, generating reports, managing knowledge, and working with the service catalog. The teaching method involves interactive activities within the ServiceNow platform. This course is intended for beginners who are looking to gain practical skills in using ServiceNow for tasks such as incident management and ticketing.
Overview
Syllabus
Servicenow fundamentals simulator | 1. Now Platform User Interface Activity.
Servicenow fundamentals simulator | 2. Branding Activity.
Servicenow Fundamentals Simulator | 3. Lists and Filters Activity.
Servicenow Fundamentals Simulator | 4. Form Usage Activity.
Servicenow Fundaments Simulator | 5. Form Configuration Activity.
Servicenow Fundamentals Simulator | 6. Task Management Activity.
ServiceNow Fundamentals Simulator | 7. Visual Task Board Activity.
ServiceNow Fundamentals Simulator | 8. Notifications Activity.
ServiceNow Fundamentals Simulator | 9. Reporting Activity.
ServiceNow Fundamentals Simulator | 10. Knowledge Management Activity.
ServiceNow Fundamentals Simulator | 11. Service Catalog Activity.
Taught by
Your IT Journey
