Are We All on the Same Page? Let's Fix That

Explore a 39-minute conference talk from SREcon19 Europe/Middle East/Africa that addresses the challenge of managing alerts in complex distributed systems. Learn about Adaptive Paging, an innovative alert handler that utilizes tracing and OpenTracing's semantic conventions to identify the most probable cause of issues and page the appropriate team. Discover how this approach can reduce alert fatigue and improve incident response in organizations with multiple teams. The talk covers topics such as the evolution from monoliths to distributed systems, the changing roles in DevOps, and the implementation of Adaptive Paging. Gain insights into the challenges of observability and see real-world examples of how this solution can be applied during outages, including network partial failures.