The Origins of USAA's Postmortem of the Week

This course teaches learners about the origins and implementation of USAA's Postmortem of the Week. By the end of the course, students will understand the importance of conducting postmortem reviews, learn how to prepare for and conduct a postmortem, interpret postmortem results, and plan next steps. The teaching method involves a presentation by Adam Newman from USAA. This course is intended for individuals interested in learning about large-scale Postmortem Review meetings in an IT environment.