Learners who complete this program should be equipped to apply for introductory-level jobs as project managers. No previous experience is necessary.
By the end of this course, you will be able to:
- Identify what aspects of a project to track and compare different tracking methods.
- Discuss how to effectively manage and communicate changes, dependencies, and risks.
- Explain the key quality management concepts of quality standards, quality planning, quality assurance, and quality control.
- Describe how to create continuous improvement and process improvement and how to measure customer satisfaction.
- Explain the purpose of a retrospective and describe how to conduct one.
- Demonstrate how to prioritize and analyze data and how to communicate a project’s data-informed story.
- Identify tools that provide effective project team communication and explore best practices for communicating project status updates.
- Describe the steps of the closing process for stakeholders, the project team, and project managers.