Tales of Software Updates - The Process of Updating Software

This course explores the process of updating software, detailing the stages users go through during updates and the issues they may encounter. The learning outcomes include understanding the importance of software updates for security and functionality. The course teaches skills such as awareness, decision-making, preparation, installation, troubleshooting, and post-update evaluation. The teaching method involves qualitative analysis of user stories and experiences. The intended audience includes individuals interested in software development, user experience, and cybersecurity.