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University of California, Irvine

High-Impact Business Writing

University of California, Irvine via Coursera


Effective writing is a powerful tool in the business environment. Learn how to articulate your thoughts in a clear and concise manner that will allow your ideas to be better understood by your readers. Improve your business writing skill by learning to select and use appropriate formats for your audience, use the correct medium and adjust your writing style accordingly, as well as identify your objective and communicate it clearly. You'll also learn to spot, correct and avoid the most common writing pitfalls, and gain valuable experience analyzing, writing and revising a wide spectrum of business documents. From a simple interoffice memo to a twenty-page business proposal, learn how to put good business writing to work for you.

Upon completing this course, you will be able to:
1. Write effective business communications, including bad news, good news, persuasive writing, presentations, emails, memos, business reports and press releases
2. Learn how to edit and proofread business documents
3. Learn how to write for a global market


  • Introduction to Business Writing
  • Spelling, Grammar, Sentence and Paragraphs
  • Document Types and their Considerations
  • Finalizing Formal Document, Informal Written Communication and Social Media

Taught by

Sue Robins


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3.0 rating, based on 8 reviews

Start your review of High-Impact Business Writing

  • Anonymous

    Anonymous is taking this course right now.

    If I could I would give this class negative stars. It was a bait and switch. The original class description no longer appears on the Coursera website. It was replaced with a course outline and you are required to pay if you want to take the quizzes and participate in discussions. This class is not a true MOOC because all of the content is not open to all of the students -- only the paying ones. It is impossible to complete this class without paying. It appears UC-Irvine is doing this with all of its Coursera classes.
  • Anonymous

    Anonymous is taking this course right now.

    Seems like there was very little effort to create the online course. Certainly, little effort to proofread. Slides are full of errors. Irony.
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