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Arizona State University

Communicating and Negotiating in a Dynamic Global World

Arizona State University via edX

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This course uses a dynamic and engaging approach to develop the skills for effective communication in international business settings. This course will include techniques and methods for handling interpersonal encounters in multicultural environments. You will learn best practices in negotiating globally, resolving disputes, and making decisions across cultural boundaries. Working in a global, cross-cultural role requires effective communication with individuals and groups from different parts of the world. The success of a leader depends on his or her ability to work effectively with people who may understand and react to situations differently. Therefore, the ability to communicate effectively is a critical requirement to dispute resolution, decision making and working across multicultural teams. Learners will leave this course with stronger communication skills, knowledge, insights and experiences necessary to be a successful international manager.

Taught by

Mansour Javidan


5.0 rating, based on 18 Class Central reviews

Start your review of Communicating and Negotiating in a Dynamic Global World

  • Stefan Stefanov
    This course is really amazing and great. You will learn different strategies, techniques, tips, lessons on how to negotiate and it will open your eyes to the hidden beauty of cultures around the world. Professor Javidan is a professional teacher and gives inspiration with his presence on the screen. When I was studying I waited impatiently for the next module...and the next...and the next to watch video lectures with professor Javidan. What I am saying to you is: You will get quality materials to study but professor Javidan makes the course a magical adventure and experience. So this is an awesome course.
  • Anonymous
    The course was an excellent opportunity to work with a global cohort of students as we explored the world of cultural dynamics. We learned all about key elements and their crticical importance in order to develop and grow effective leadership skills. The course content and assignments offered an engaging and challenging programme which required direct collaboration with students from a different culture. This was a perfect opportunity to further appreciate the strengths and challenges of global diversity for leaders preparing for international projects. . Sadly the timing of the live feedback sessions clashed with my working schedule in China but the recordings made up for that. Many thanks for a great learning experience.
  • Stephen Poulson
    Hello Professor Javidan and the TAM582 Course Team.

    I found the course extremely interesting, very educational and particularly pertinent to my work as a GM in a multi-cultural environment here in Asia. Thank you for the huge efforts you all make in passing this knowledge over to us. Because of you, Im very much a better and improved leader.

    Thank you!

  • Anonymous
    This is one of the most interesting and useful courses for professional and personal development I have ever taken. You will meet and work together with people from different parts of the world. Professor Mansour Javidan and the Course Team have…
  • Anonymous
    To begin with, 'Hats Off' to Mr. Javidan and others who helped him with such an exemplary course. I had an opportunity to take this course( though had registered as Audit only), but had a 'mentor' like a partner for the course as the course requires…
  • Anonymous
    Communicating and Negotiating in a Dynamic Global World was an amazing and great course for me. I am particularly thrilled by the teaching and lecturing style of Professor Mansour Javidan. The course was as much fun as it was a learning opportunity for me. I enjoyed every part of the course. I am excited and glad to say that because of the course, professor Mansour and the course team, my leadership journey received a major boost. I have been able to improve on my global mindset and have insight into dealing appropriately with colleagues and acquaintances from other cultures by relating with them on the basis of their acceptable cultural practices and not just from only my national culture lens.
  • Jessica Odera Muodozie
    Taking this course was one of the highlights of 2020 for me, i got to grow not only my knowledge base but my network as well.

    The course is structured in such a way that it enables easy understanding and continuous interactions with the other students taking the course. Each module was thought provoking. It allowed me to look at the world through different eyes, being culturally aware and appreciative of our individual cultural lens. Everything I learnt from Prof Javidan was new, , fascinating and easily applicable.

    It doesn't matter if you take the course as a verified student or as an audit student on edX, it is impactful and transformational.

  • Aanuoluwapo Babalola
    This is one of the best courses I've taken. Prof Javidan's teaching approach is very understandable. From his lectures, videos and interviews, I've learnt the nitty-gritty of having a global mindset, the peculiarities of each culture and how to communicate and negotiate successfully in different cultures.

    The partnership approach of the course is also a great one which gave me the practical experience of how to communicate with someone from a different culture. I recommend this course to anyone, any leader who wants to succeed in cross-cultural settings.
  • Anonymous
    I took this course starting the second half of this year. I did not imagine all the resources, tools and information I was going to received. I enjoyed a lot connecting with other team members from other parts of the world. Perhaps are video-record class, Dr. Mansour has the ability to drive you all over the concepts without realizing that you are in front of a computer. His classes where magistrales and the time we spent with him in virtual meetings was tremendously worthy, he offering specific tips and insights about all the topics in the class.
  • Anonymous
    Professor Mansour is engaging and extremely knowledgeable. His teaching assistants are equally as engaging and collegial, and fostered an incredibly interactive course. After only a couple of weeks, business and management professionals will find themselves re-evaluating some of their own biases and approach to management. I thoroughly enjoyed this course – the live sessions added a new layer of engagement, and made the time and dedication to this class worth it. Highly recommended!
  • Anonymous
    I have taken and completed this course in 2020 and I must say the way Professor Javidan explains the subject with the use of excellent materials, interviews and examples, is world apart and is easy to understand.

    we are also asked to work in a team with another student from another part of the world and it gives an excellent perspective in terms of culture and thinking.

    I would rate this course 5 Stars and encourage everyone to take it.
  • Anonymous
    The course was completely amazing. The interviews with different guests made it easily understood. I also developed a heightened awareness of cultural differences through this course. It has given me a sense of cultural empathy and also helped me accept these differences.

    Finally, the course provided a much-needed connection with people from different countries all around the world. It was utterly transformational.
  • Profile image for Eduardo Lorenzo
    Eduardo Lorenzo
    I took this class earlier this year as part of the MicroMasters program in Global Leadership and Management from the Thunderbird School. Our professor did a great job mixing up the content between videos and readings. I enjoyed the partner work assingments. This gave me the ability to build up those skills and interact with people from all over the world.
  • Anonymous
    Professor Mansour Javidan has an amazing way of conveying information. As a student, I was really excited and happy to be part of this course, I learned a whole bunch of stuff that actually has practical value in work and life, definitely a highly recommended course for everyone in every level or occupation.
  • Anonymous
    Thought provoking and interesting! Great professor and great structure to this course, I would definitely recommend to any college students along with anyone out in the real world looking to strengthen their communication and negotiation skills.
  • Anonymous
    This is an essential course that adds to the management toolkit.The Professor is very knowledgeable and provides real life experiences that makes it easyto understand the concepts.

    ASU and EDX did a great job on this one!!
  • Anonymous
    I absolutely recommend this one, teaches global communication and negotiation in relatable terms. Easy to understand and has a lot of case studies.
  • Profile image for Игорь Корганов
    Игорь Корганов
    A great combination of firsthand experience with comprehensive methodology. Well-balanced synchronous and asynchronous modules.

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