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Online Course

Applications of Everyday Leadership

University of Illinois at Urbana-Champaign via Coursera


This course covers the following topics: negotiation, feedback and coaching, conflict management, and leading change. The objectives are to learn how to use leadership skills to work more effectively with others, how to use leadership skills to organize others to work more effectively together, and to apply the foundations of effective leadership skills to everyday situations faced by leaders.

• Will be able to negotiate effectively and influence others
• Provide feedback and coaching that is appropriate and influential
• Will be able to manage conflict and lead change

This course is part of the iMBA offered by the University of Illinois, a flexible, fully-accredited online MBA at an incredibly competitive price. For more information, please see the Resource page in this course and


Course Orientation
-You will become familiar with the course, your classmates, and our learning environment. The orientation will also help you obtain the technical skills required for the course.

Module 1 Negotiation
-This module will examine the three core skills necessary for everyday leaders to negotiate effectively and how these three core skills can be used to influence others to want to do what we need them to do. 

Module 2: Performance Management
-This module will focus on how a performance management system needs to be designed by leaders in order to collect useful information about performance.  We will also consider how that information can be used by everyday leaders to provide feedback and coaching that is appropriately influential.

Module 3: Conflict Management
-This module will consider the role of professional third parties – what these professional third parties do to resolve conflict and how everyday leaders can adapt what professional third parties know and do to be more effective at managing conflicts around them. 

Module 4: Leading Organizational Change
-This module will highlight what it takes for everyday leaders to successfully lead a change initiative, why others are likely to resist change, how everyday leaders can use inclusiveness to make the implementation of change more successful, and how everyday leaders can manage potential chaos during the unfolding over time of a change initiative implementation.

Taught by

Gregory Northcraft

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5.0 rating, based on 3 reviews

Start your review of Applications of Everyday Leadership

  • Hasan Tahir is taking this course right now.

    Simply amazing and thought provoking. Professor Northcraft taught this course with his experience of more than 30 years. Simple to understand concepts with great applicability to our day to day scenarios.
  • Nik

    Nik completed this course, spending 3 hours a week on it and found the course difficulty to be easy.

    A very good course! I was looking for something that was not so much about management, but rather about leadership per se. And this is what this course is about - leadership. Its concepts can be applied anywhere - even in your own family. The ideas discussed in the course were novel and perhaps a little controvercial to me as a conservative. But they are presented so eloquently and persuasively that one cannot but embrace them. A wonderful course!
  • Profile image for Souleymane Diallo
    Souleymane Diallo
    I am here to study and understand the everyday leadership because I want to lead my country one day and change some bad leadership.

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