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edX

UX Design and Evaluation

HEC Montréal via edX Micromasters

Overview

It is hard to overstate the importance of UX in our relationship with the digital environment. Forrester has established that organizations that invest in UX have fared better than most in bull markets and in recessions (Forrester, 2015). This is truer than ever, now that the pandemic has broadened the adoption of remote work, online social life and entertainment.

Learn User Experience fundamentals from the professors of the most important UX lab in North America. In this UX MicroMasters program, you will learn to meet organizational goals and satisfy users by applying a user-centred process to the digital products and services development that solve industry-relevant, real-world problems.

For each user-centred development phase (UX Research, Design, Prototyping and Evaluation), you will acquire the relevant theoretical knowledge and the applied best practices to plan, perform, analyze and communicate useful insights for the following development phase.

From personal financial services and employee-oriented software to disruptive medical applications, this MicroMasters program will help you develop the design thinking, UX evaluation and UX project management skills necessary to generate new solutions to pressing problems.

In each course, you will face a series of week-long challenges based on state-of-the-art research currently underway at HEC Montréal’s Tech3lab Laboratory. Through these challenges, you will refine your understanding of core concepts and prove your abilities in the very sought-after field of UX , from user interface, heuristic evaluation, human-computer interaction, usability testing, user interaction, to user experience.

This rigorous graduate-level series represents 20% of the coursework towards a Master of Science degree in UX in a Business Context from HEC Montréal. You will have unique access to the Tech3lab, an applied laboratory in management science, specializing in the analysis of interactions between technological interfaces in organizations and their employees or customers.

Syllabus

Courses under this program:
Course 1: Introduction to User Experience

This MOOC will review the fundamental elements UX practice (e.g., UX project, key concepts, activities, roles, deliverables).

From application software to mobile application and website, get an introduction on how to design professional interfaces offering quality experiences.



Course 2: UX Research

In this MOOC you will learn how to connect with users at every step of a digital product’s life and how to develop empathy and recognize insights that will nourish the design and evaluation processes.



Course 3: UX Design

Master Design Thinking and UX Design through user-centred design to deliver innovative user experiences. Learn divergent ideation methods to bring creativity to problem-solving, and convergent ideation methods to innovate within your business context.



Course 4: UX Prototyping

Become a prototyping virtuoso! Master the ability to propel your creative team from scrappy low-tech paper mock-ups to developing high-fidelity interactive prototypes, using the latest industry methods and tools.



Course 5: UX Evaluation: User Testing

Master UX evaluation using a variety of skill sets and methods. Uncover the knowledge of user testing from a guerrilla approach to formal lab evaluations required for compliance tests.



Course 6: UX Data Analysis

Become a UX data scientist! From qualitative data analysis to big data Web analytics, you will be able to leverage insights from data to make empirically-based recommendations.



Course 7: UX Management

Be a UX advocate! Lead the gamut of user-centered design activities, while sharing knowledge and ensuring rich collaboration with all stakeholders across the project.



Courses

Taught by

Pierre-Majorique Léger, Camille Grange, Chantal Labbé, Marc Fredette, Constantinos K. Coursaris, Yany Grégoire, Sylvain Sénécal, Annemarie Lesage and Annemarie Lesage

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