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The Open University

Introduction to Digital Transformation: The Digital Capability Benchmark

The Open University and Target Internet via FutureLearn

Overview

Learn how to benchmark an organisation’s digital transformation capabilities

On this two-week course, you’ll explore the ten areas of organisational capability that have most impact on a digital transformation. You’ll also learn how to benchmark an organisation and use these insights to plan and implement your digital transformation strategy.

Explore the top ten digital transformation capability factors

You’ll be introduced to the top ten areas of capability that drive digital transformation success. These include leadership, team ability, market readiness, resources, strategy, governance, infrastructure, measurement, financial and innovation capabilities.

Using capability benchmarking tools, you’ll learn how to carry out a high-level audit of an organisation to highlight areas where it is performing well and areas where there may be challenges during its digital transformation. Using these tools, you’ll be able to surface insights about differences in attitudes and opinions, which can be useful for stakeholder management. You’ll also have access to benchmarking data to compare similar organisations with one another.

Learn about digital capability benchmarking from digital experts

Learning from digital experts Target Internet, you’ll discover the common factors that impact transformation success or failure.

By the end of this course, you’ll know how to conduct a digital transformation capability benchmark audit to plan and implement your transformation strategy.

This course is ideal for anyone who would like to develop their understanding and confidence in digital transformation. You don’t need any prior digital transformation knowledge to join, although any work experience will help contextualise and enhance your learning.

This course is delivered and explained in a way that’s suitable for beginners or those with some experience of digital transformation.

Syllabus

  • Digital transformation capability factors
    • Welcome to the course! 
    • Foundation factors
    • Readiness factors
    • Performance factors
    • Week 1 review
  • Using capability benchmarking in practice
    • Welcome to the week!
    • Digital transformation capability benchmark
    • Benchmarking against other organisations
    • Benchmarking with stakeholders
    • Week 2 review 

Taught by

Daniel Rowles

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