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LinkedIn Learning

Change Management for Projects

via LinkedIn Learning

Overview

See how a project manager can help changes stick by supporting the people affected. Learn techniques that can help you confidently approach the people side of project management.

Syllabus

Introduction
  • People are the key to change
1. Overview
  • Change management roles
  • Change management in the project lifecycle
2. Individuals and Change
  • Effects of change on individuals
  • How to deal with shock
  • How to deal with denial
  • How to deal with anger and blame
  • How to deal with bargaining
  • How to deal with confusion and depression
  • How to deal with acceptance and problem-solving
3. Individuals and Resistance
  • Plan for resistance
  • How to deal with job/skills resistance
  • How to deal with status/personal resistance
  • How to deal with operational resistance
4. Individuals and Learning
  • Plan learning needs
  • How to apply Kolb's learning styles
5. Stakeholder Engagement
  • Engaging stakeholders
  • Planning change communications
6. Concept Stage
  • Drivers for change
  • Plan the project approach
  • Factors that influence change
7. Definition Stage: Workshops
  • Change management facilitation
  • What to do when a workshop goes off course
  • How to deal with conflict between attendees
  • How to deal with an attendee who has not accepted change
  • Plan readiness for change
8. Definition Stage: Negotiation and Team Building
  • Negotiation skills
  • Building a project team
  • How to deal with the forming stage
  • How to deal with the storming stage
  • How to deal with the norming stage
  • How to deal with the performing stage
9. Development and Delivery Stage
  • Motivating people
  • Dealing with a demotivated team member
  • Dealing with a demotivated team
  • Reporting and communication
10. Embedding Stage
  • Deliver outputs
  • Disbanding project team
Conclusion
  • Next steps

Taught by

Claudine Peet

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